Frequently Asked Questions

Printing generally takes 1-2 working days however during busy periods such as July, August, September, printing lead time may be between 4-6 working days.

No. Our micro labels are almost the smallest human readable labels that can be made so you cant have multiple lines. As a result, only name and surname are printed on these.

We have a combined total of over 50 years making labels! We are constantly learning and evolving and that evolution means we have the strongest and most durable labels on the market!

We are trusted by thousands of parents across the country. Our labels are made from the highest quality premium materials from around the globe, ensuring they’re durable, dishwasher-safe, microwave-safe, and built to last through every adventure. Everytime. Without fail.

When you choose us, you’re choosing the original, the biggest, and the best.

You can check your order status page which you can navigate to from the email you recieved notifying you we had dispatched your order. There is no tracking with standard mail but all the other options will have a link.

Unfortunately we cannot split packs as we run off an automated system but we do have a few different packs to choose from and you can also purchase sets of individual labels.

Yes! In our Classic Range we have a choice of multiple fonts. And an all new exclusive range of adorable pictures and icons!

In our colour range there are several fonts to choose from as well as images and designer themes!

In some cases, we may be able to print your child’s school logo. Please email us directly on info@labels4school.co.uk with the details, and our team will let you know if it’s possible.

We don’t offer the option to add your own logo or image to our labels. However, we offer a wide variety of fun, themed icons and designs to choose from—so you can still personalize your labels to match your child’s style and personality.

Easy! Just click on the pack that you would like to purchase and fill in the details that you would like printed on the labels, customize it with a picture and font, then click "add to cart". You can then "Continue shopping" or carry on straight to "Checkout".

-BACS / Bank Transfer

Once you have selected bank transfer at check out and completed your order, you will receive a confirmation email which includes our banking details and your unique order reference number for the BACS payment or Bank Transfer. (Please use the exact reference number when making payment to avoid delays). We will then match your payment to the order and then its in the print queue!

-Online payment

Once you have placed your order and made payment you will automatically receive an email that your order is confirmed. You will then receive a second email once we have dispatched your items. If you have chosen Standard shipping it will only be first class so there is no tracking number. All other shipping methods include a tracking number. Your labels will then be on their way to you.

Check your email! The order confirmation email should come through within minutes of submitting your order.

Just a few minutes! If it hasn’t come through within 30 minutes, something may have gone wrong. But check your junk mail first! Ensure that when you type your email or phone number in to the order form, it is in standard mobile phone format with no hyphens, plus signs, or spaces.

You can check your order status page which you can navigate to from the email you recieved notifying you we had dispatched your order. There is no tracking with standard mail but all the other options will have a link.

Yes, absolutely! While our value packs are the most popular and cost-effective option, you can also order individual label types on their own. This is perfect if you only need a top-up of a specific label size, like clothing labels, shoe labels, or mini dots, without buying a full pack.

Both Classic and Colour Labels offer the same premium durability—waterproof, dishwasher-safe, microwave-safe, and freezer-safe. The main difference lies in the look and style:

Classic Labels

• Clean, simple design with plain backgrounds.
• Focuses on clarity and readability.
• Perfect if you prefer a timeless, minimal style.

Colour Labels

• Bright, fun, and eye-catching designs with themed icons and patterns.
• Great for kids who love colourful, personalised labels.
• Helps younger children easily identify their belongings.
  

No matter which style you choose, both are made from our high-quality, premium materials and built to last through school life and beyond.

Printing generally takes 1-2 working days however during busy periods such as July, August, September, printing lead time may be between 4-6 working days.

Domestic Orders:

Standard delivery: Over £30.00.00 delivery is FREE! Otherwise delivery is £1.50.

Signed For: £2.85

Express: £5.35 (1-2 days, guaranteed 24 hours dispatch time)

Next Day: £17.00 (Cut-off 2pm Monday - Thursday)

Next Day Saturday: £20.00 (Cut-off 2pm Friday)

International Orders (specific to each country):

Standard delivery: Over £65.00 delivery is FREE! Otherwise delivery is £4.00 to £7.50.

Express: £7.50 to £11.00 (guaranteed 24 hours dispatch time)

Tracked (within the UK only) & Signed: £12.50 to £15.00.

The best option is the one that suits your needs most. If you are in a hurry, select overnight. If you are happy to wait a little, you can choose Standard Delivery.

Why would you consider driving, when Postman Pat will drop it off for you!?

No, we do not offer collection.

Please note: All delivery times are from date of dispatch which excludes processing/printing time.

- Standard delivery

We use first class Royal Mail which will usually takes around 2-3 working days.

- Signed For

This option is mostly used when buying for gifts for other people. It is our standard shipping but the recipient will sign for the item. The reference number allows you to see who received it and signed for it will be texted/emailed to you after dispatch so make sure your phone number is correct!

You can check the signature here.

- Express delivery

Express delivery speeds up the dispatch time. It guarantees a 24 hour dispatch time and it includes first class Royal Mail which usually takes 1-2 working days.

- Next day delivery

Your order will be delivered the following working day before 1pm and is signed and tracked so someone will have to be home to sign for it. Cut-off for this service is 2pm Monday - Thursday. If you choose this option between Thursday 2pm and Friday 2pm, delivery will be Monday. If chosen over a weekend, delivery will be Tuesday before 1pm. It also includes a tracking number. The tracking number will be emailed to you after dispatch.

You can track your order here.

- Next day Saturday delivery

If you want your parcel to arrive on a Saturday as you are placing your order between Thursday 2pm and Friday 2pm, this is the service you must use. If you order in this time period without selecting this option, you will only receive your order on the next working day which would be Monday. It is tracked and signed for so someone will have to be home to sign for it. The tracking number will be emailed to you after dispatch.

You can track your order here.

Postman Pat from Royal Mail. He will drop the order in your post box. In the event it doesn’t fit, he will leave a little red slip telling you where he has stashed it! If you live outside of the UK, it will usually be the same Postman that delivers your daily post. For signed for deliveries, or next day, the slip will have instructions with how to collect the parcel.

For standard and express services, that’s not a problem.
With signed for and next day services, in the event there is no one home to receive the order, Postman Pat will leave a little red slip which will instruct you on what to take with you and where the nearest post office is, which is where your order will be patiently waiting for you! International orders, they will leave you a note, call you or attempt delivery again a working day or two later (depending on country and carrier).

- Standard Delivery

We use Royal Mail 1st Class. Although they say they aim for 6-7 days delivery, in our experience it is usually takes 5-7 working days. We will consider it lost after 10working days and Royal Mail onsider it lost after 30 days.

- Express Delivery

It guarantees a 24 business hour dispatch time and it includes Royal Mail Tracked48 which is a 48 hour service, but is not guarunteed in 48hours.

- International Tracked & Signed

This is express delivery with tracking and a signature. Generally, you will NOT be able to track your item after it leaves the UK, although there are about 70 countries globally where you will be able to track the parcel up to your door! Their delivery aim is 10-14 working days and with our express service added in. Someone will need to be home to sign for the item!

You can track your order here.



*** Please note: We do not deliver to South Africa. If you are trying to order from South Africa, please visit our partners store here. ***

We can only deliver to U.K P.O boxes for orders that will fit inside your box AND are standard delivery only. (Basically, don't choose a delivery option that requires a signature!)

If you selected Standard shipping, it is sent via 1st Class Royal Mail and here is no tracking. All our other shipping methids you can track using your unique tracking number here.

The orders are sent per order number. One order number, one shipment. Two order numbers, two shipping fees!

However, if there are two orders placed at the same time for the same address, we will add them together and refund the shipping fee on one of them. If the two items together change the cost of the shipment (ie it changes to a large) we will refund the whatever difference there is.

Our iron ons are made from synthetic material so they double up as iron on and sew in labels! It is one label. These are iron on labels which can also be sewn-in around the edges for extra re-enforcement when used for strong washing machines.

Yes they are the very best money can buy! They are the highest quality iron on name tags available on the international market. They are locally produced in the UK. The most important thing to do is to read the instructions very carefully before attempting to apply them – there are full written instructions and picture instructions for all the labels in the pack.

The labels are suitable for home washes up to 40 degrees though so if the labels are for boarders or care homes which use very hot washes they may need to be sewn in as well (just 2-3 stitches on each short side should do it).

Iron on: Pink & Blue

Stick in: Designer & Custom

Colour shoe labels are printed in full cover and are slightly wider than classic.They come with a clear laminate to place over the labels once positioned in your shoes to ensure they are protected.

Classic shoe labels are printed on multi-purpose labels. hey come with a clear laminate to place over the labels once positioned in your shoes to ensure they are protected.

We accept online credit/debit card payments, Bank Transfers and Paypal

Just so long as you use your reference number correctly – we do not need you to send us a proof of payment.

Please let us know! We cannot match your payment unless you use the correct reference number.

We generally take 1-2 days to match payment.

Yes! We offer digital gift vouchers. You can purchase one here: Labels4School Gift Card. They are perfect for birthdays, teacher gifts, or last-minute presents.

Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees!